AcquireX - Customer Data Consolidation
The purpose
This is the link between your existing core systems and the AcquireX suite. In doing this, it:
- Incorporates data from your existing core systems
- Provides a complete overview of your customers’ relationship with the organisation
- Provides this to customer-facing staff in branches and call centres
The full functionality
This module provides a complete overview of a customer’s relationship with your organisation. By incorporating data from your existing customer and account systems, all information becomes available through one single portal. This provides a detailed view of how the customer is interacting with your business, from simple enquiries to actual products held.
Consolidation of data enhances existing technology investments, providing additional functionality and information where it matters.
The two main methods of achieving data integration are:
- System integration, enabling a real-time link between your core systems and AcquireX
- Data extracts, offering similar functionality with reduced complexity
We can work with you to determine the best solution for your needs.
